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Factors Hindering The Adoption Of Teleradiology Services

By Karen Butler


In today's world, teleradiology has become online and global. The information technology service industry has pioneered advancements in telemedicine that has made the concept of a global office a reality. It has provided a 24-hour workforce connected through the internet where work follows the sun. This implies we can have a radiologist offering teleradiology services to individuals working night shift in a different part of the world.

The services are being offered across different continents in different time zones all over the world. The best case scenarios have been noted in emergency situations where a radiologist is able to offer a diagnosis timely resulting in the best treatment being offered to the patient. This has been enabled through the advancements in information technology.

E-commerce platforms have made service delivery even more efficient. Not only can a radiologist offer their service, the platforms enable the billing, work flow monitoring and payment to be automated. This has increased the efficiency and reliability of the delivery process.

The most common application of the service with this platform is seen to be in large hospitals, remote clinics, and even emergency rooms. One radiologist is able to simultaneously connect to several client hospitals especially during the night shift and offer this service. This has led to increased cost savings and efficiency as the client hospitals have reduced their need for hiring additional night shift personnel.

There are many benefits of this service such as the increased quality of patient care. Several challenges have been noted to hinder the adoption of this service extensively across the globe. By inhibiting the growth of the service, the kind of medical care being given to patients is directly affected. One of the major challenges is brought about by the technology. Expert technicians are needed to operate the equipment used and they are not very many in the labor market. For a clinic or hospital to be part of teleradiology, it must have a reliable internet source for the connection to be made. In remote areas, this is difficult to obtain.

The current regulatory structure of most of the medical institutions also hinders the adoption of teleradiology. For example, most of the hospital boards and license requirements require a physical appointment be made when hiring a consultant to validate his or her credentials. This kind of requirement hinders the adoption of the service easily as it is challenging for consultants to visit the remote clinics.

Another challenge that has been noted is the fact that liability laws differ from country to country. This has impacted the service delivery of radiology negatively. The implications of the malpractice liability laws are not very clear where they differ. Some of the claims have also arisen from the improper use of the equipment and error in the transmission of data between the client hospitals and the radiologists.

Another major challenge faced by the hospitals and clinics looking to adopt the technology is the implementation of measures that need to be set up to safeguard the patient information. The transmission of this highly confidential information over a public network raises a concern about the security and confidentiality of the entire system. For unauthorized access to be prevented, the data needs to be secured. The client hospitals need to invest and set up measures that ensure the information is encrypted and stored in a secure manner without affecting the quality of the data.




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